Locations: Sydney | Melbourne | Brisbane

Hybrid Work Model

We’re not your typical network team. We design solutions that underpin some of Australia’s most critical digital infrastructure. We’re looking for a talented Network Architect to lead the design and shaping of managed network solutions across the full customer lifecycle. This spans pre sales, transition, and in life optimisation. You will act as the critical interface between our Network Services division and our sales teams. You will engage directly with customers to demonstrate capability, build credibility, and guide them seamlessly from pre sales into transition and operations. Your work will play a key role in maximising sales conversion and long term customer satisfaction.

If you’re a technically strong architect who thrives in a customer facing environment, we’d love to hear from you.

About Orro

We’re an Australian success story, now close to 500 people strong, delivering secure, end-to-end digital solutions across cloud, collaboration, cyber security, data services and network infrastructure, all backed by over 20 years of experience. Trusted by some of Australia’s biggest brands, Orro leads the way in designing, building and operating digital infrastructure that delivers greater efficiency, agility, performance and resilience. Our solutions take the stress out of tech for more than 400 businesses and over 20 million Australians every single day.

Our mission? To create “future now” solutions making it faster, simpler and safer for people to access, store and share information, wherever they are and whoever they’re with. But more than that, we know that real impact comes from connecting people, not just machines. That’s why we take the time to understand our clients; how they work, what matters to them, and where they’re headed so we can deliver not just what they need today, but what they’ll need next.

With offices in Sydney, Melbourne, Canberra, Brisbane and Perth, and teams across New Zealand, the Philippines and the UK, Orro is known for delivering future-ready solutions, backed by deep expertise, genuine human insight and lasting partnerships.

What You’ll Be Doing

As a Network Architect at Orro, you’ll play a critical role in designing and shaping managed network solutions across the full customer lifecycle from pre-sales through transition and in-life optimisation. You’ll ensure solutions are technically sound, commercially viable and operationally supportable within Orro’s managed services model. By bridging sales, delivery and operations, you’ll help drive profitable growth while maintaining high service quality directly supporting Orro’s strategy of delivering scalable, resilient and high-value managed network services.

Pre-Sales & Solution Design

• Lead the design of managed network solutions across complex, enterprise-scale customer environments, ensuring technical excellence and commercial viability.

• Engage directly with customers during the pre-sales phase, demonstrating Orro’s capability and establishing credibility with technical and executive stakeholders.

• Translate business requirements into scalable, resilient technical solutions that align with Orro’s managed services delivery model.

• Partner closely with Sales and Commercial teams to support bid responses, proposals, and customer workshops.

Delivery & Optimisation

• Guide customers seamlessly from the pre-sales phase through to transition and operational delivery, maintaining design integrity throughout.

• Support in-life optimisation by identifying opportunities to improve performance, reduce complexity, and enhance value for customers.

• Act as the interface between the Network Services division and cross-functional teams including architects from other divisions, Service Delivery Managers, engineers, and project managers.

Stakeholder Engagement

• Build strong, trusted relationships with external stakeholders including CIOs, customer SDMs, technical leadership, technology vendors and partners, and carriers.

• Represent Orro’s Network Services division with credibility and confidence, becoming the go-to technical authority for your customers.

• Collaborate internally across sales, operations, and delivery to ensure solutions are aligned and outcomes are delivered. Even if you don’t tick every box, don’t let that hold you back. If this sounds like your kind of challenge, we’d genuinely love to hear from you!

What You’ll Bring

The Essentials

• 8–12+ years' experience in network engineering or architecture roles within the telecommunications, managed services or system integrator industry.

• Proven experience designing enterprise or large-scale managed network solutions.

• Strong pre-sales and customer-facing architecture experience.

• Demonstrated ability to translate business requirements into scalable technical solutions.

• Experience across multi-vendor networking technologies and managed services delivery models.

• A natural communicator who can confidently engage with technical and executive stakeholders alike.

• Strong customer-facing skills — you build credibility fast and relationships that last.

• Commercially aware with an understanding of managed services models, contracts, and value-driven delivery.

• Solutions-focused and outcome-driven. You thrive on complexity and turning it into clarity.

Bonus Points

• Hands-on background in SD-WAN and network security solution design, including SASE.

• Exposure to telecommunications solution design.

• Familiarity with Cisco, Fortinet, Juniper, or Palo Alto technologies across networking, SD-WAN and security.

Why Orro?

At Orro, we’re proud to support our people and the people who matter most to them in meaningful and inclusive ways. From public holiday swaps that embrace family and cultural diversity, to generous parental and caregiver leave, flexible work options, and company-wide mentoring, we’re here to help you thrive at every stage of life.

We also invest in the future through our Emerging Leaders Development Program, nurturing the next generation of talent from within. On top of that, you’ll enjoy 3 days of paid volunteer leave each year, novated leasing, employee discounts, and full access to our wellbeing platform packed with expert fitness plans, nutrition tips, and tools to help you feel your best, inside and out.

*Note: The role is subject to state and federal police background checks.